We'll do everything possible to make sure your travel experience is a good one, but there's a few things you can do to help smooth out the journey.
To help speed up the check-in process, Midwest Airlines offers a variety of self-service check-in options. You can check in online up to 24 hours before your flight from any computer with an Internet connection and a printer, or use one of the self-service kiosks available in Milwaukee and Kansas City. For more information on online or kiosk check-in click here.
If you're checking in at the airport, we recommend you arrive at least 90 minutes before your scheduled flight. Once at the airport, all passengers must present a government-issued photo ID (children under 18 do not require an ID). If passengers are checking luggage with a skycap, they must present their passenger itinerary and receipt.
All passengers must check in, receive a seat assignment and be at the boarding point ready to board the aircraft at least 20 minutes before the scheduled departure time of the flight.
Passengers are limited to two checked bags and one carry-on bag plus one personal item. Place identification tags with your name, address and phone number on all of your baggage. Keep personal items with you, including prescription drugs and other medicines. For complete baggage guidelines, including a sample list of personal items and a list of prohibited items, click here.
For identification requirements and other helpful information on traveling to Toronto on Midwest Connect, click here.
FAA regulations require that a child under 24 months of age, traveling in their own seat, use an approved child restraint device. Children age 2 or older must purchase and occupy a seat of their own. For young children, a child restraint device may be used if it meets Midwest Airlines and FAA requirements. Please note: AmSafe Child Aviation Restraint System will be accepted for use starting May 21, 2007. For more information click here.
For important information regarding children traveling alone, please click here.
If you're purchasing your tickets online, you may request special services including a manual wheelchair, a wheelchair for passengers who cannot ascend or descend stairs, a straight-back wheelchair for immobile passengers, meeting and assisting passengers, and special assistance for blind and/or deaf passengers. If you've already purchased your tickets and require services beyond these, or have additional questions regarding available services, please call Midwest Airlines Reservations at 800-452-2022 before traveling to make arrangements for your special travel needs.
Onboard wheelchairs are available on Midwest Airlines flights, but not on Midwest Connect flights. When transporting an electric wheelchair, please call Midwest Airlines Reservations at 800-452-2022 to make arrangements before travel.
Passengers are allowed to use portable oxygen concentrators on Midwest Airlines and Midwest Connect. The FAA has approved the following models only for onboard use:
- Inogen One - model IO -100 - Approved for use on Midwest and Midwest Connect flights
- AirSep LifeStyle - model AS081-1 - Approved for use on Midwest and Midwest Connect flights
- Airsep Freestyle POC - Approved for use on Midwest and Midwest Connect flights
- Respironics Evergo POC - Approved for use on Midwest and Midwest Connect flights
- SeQual Eclipse POC - Approved for use on Midwest and Midwest Connect flights
These devices are the only form of medical oxygen allowed for use on Midwest aircraft. If you will be traveling with a POC, please call Midwest Airlines Reservations at 800-452-2022.
Please note that new identification requirements affecting air travel go into effect January 23, 2007. All persons, including U.S. citizens, traveling by air between the United States and Canada, Mexico, Central and South America, the Caribbean and Bermuda will be required to present a valid passport to enter or re-enter the United States. Air NEXUS cards or U.S. Coast Guard Merchant Mariner documents will also be accepted.
For more information, and instructions on how to apply for or renew a U.S. passport, visit: http://travel.state.gov.
The new requirements are part of a Department of Homeland Security/Department of State initiative intended to strengthen border security and facilitate entry into the country for U.S. citizens and legitimate international travelers.
For more information and helpful safe travel links please visit http://safetravel.dot.gov/.